BEFORE WE START…
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
The DATA CONTROLLER of your data is: MOTOR BLUE S.L
WHAT IS THE PURPOSE OF PROCESSING YOUR PERSONAL DATA?
We will need to process the following personal data depending on the case:
Please remember that when we ask you to fill in your personal data to give you access to some functionality, we will mark some fields as mandatory, as they are data that we need in order to provide the service or give you access to the functionality in question.
Please note that if you decide not to provide us with such data, it is possible that you may not be able to enjoy those services or functionalities.
Depending on how you interact with our Platform, we will process your personal data for the following purposes:
1.- To attend to requests or inquiries made through the various means incorporated into our Platform.
2.- Usability and quality analysis for the improvement of our services (Cookies)
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way users interact with our Platform and thus be able to introduce improvements in it. Similarly, we sometimes carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.
WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?
The legal basis that allows us to process your personal data also depends on the purpose for which we process them, so we will find different legal bases according to the following purposes:
1.- Customer Service.
We consider that we have a legitimate interest in attending to the requests or queries that you raise through the various means of contact available. We understand that the processing of these data is also beneficial for you insofar as it allows us to attend to you properly and resolve the queries raised.
2.- Usability and quality analysis
In order to analyze the usability of the Platform and the degree of user satisfaction, we need your consent, as we understand that the processing of these data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service.
HOW LONG WILL WE KEEP YOUR DATA?
We will process your data for as long as necessary to attend to your request or inquiry.
Regardless of whether we process your data for the strictly necessary time to comply with the corresponding purpose, we will subsequently keep them duly stored and protected for the time in which liabilities may arise from the processing, in compliance with the current regulations at any time. Once the possible actions in each case are prescribed, we will proceed to delete the personal data.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We commit to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.
You can exercise them at no cost by sending us an email to our email address email@example.com, simply indicating the reason for your request and the right you want to exercise.
If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Finally, we inform you of your right to file a complaint with the competent data protection authority, in particular, with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
INFORMATION ON COOKIES